Monday, November 30, 2009

5 Images Document the American Tobacco Historic District from 1891 to 2009

What we now call the American Tobacco Historic District is Downtown’s front yard in some respects. It is also one area where aerials are unobstructed and images drawn or taken over a span of more than a hundred years show a remarkable transformation.

First a bird’s eye view rendering in 1891 showing the Old Bull Building and the beginning of the District’s tobacco heritage.

Then a shot in the 1950’s with the Lucky Strike factory in full production and the area where the DBAP and DPAC are now was populated with single home residential.

An image from the late 1980’s/early 1990’s after the Lucky Strike Factory had closed and American Tobacco had moved out of Durham.

An image of the District after an attempt by the owner to move the Durham Bull’s to Raleigh was blocked, resulting in construction of the new Durham Bull’s Athletic Park where the huge parking lot was in the image above. The owner had added an office building in right field, but the factory was still dormant and the area to the north used to park and maintain transit buses.

Seventy percent of attendance at the new DBAP is visitor generated and the visitors begin to make the area viable.

An image of the American Tobacco Historic District today with the factory transformed to offices and restaurants, the transit facilities relocated and the DBAP joined by the Durham Performing Arts Center. The result of $100 million or so in public funds and thanks to tax credits and Duke University, with even more leveraged in private investment.

And this is just Downtown's front yard.



Tuesday, November 24, 2009

Durham Earns Its Stripes!

Durham is the unidentified showcase in new print ads and videos by the NC Division of Tourism, Sports and Film Development.

Here is why this is such a milestone.

When Durham first jumpstarted DCVB as its marketing agency, two of its first challenges were to get on the radar and scrub up the Durham identity within our own state’s tourism organizations including what was then the North Carolina Division of Tourism.

With no Durham gatekeeper, quite often Durham was not listed at all or Durham based assets were parceled out to other communities. When Durham was included, the listings were woefully incomplete or out of date. In conversation, the hyphenated airport name was almost always substituted for references to Durham or truncated to just Raleigh. That’s what can happen without good marketing. A community can cease to exist or have its brand violated.

It was common to be in direct conversation with Division staffers in those days and have them refer to “flying into Raleigh” or “here in Raleigh (when we were actually in Durham or Charlotte, etc.) Even when politely advised to the contrary the misstatements were so ingrained that once was not enough and it took dozens of corrections and dialing it up into a crucial confrontation.

Back then, even with excellent leadership there, there was perceptibly a very Raleigh-centric point of view at the Division although not purposefully exclusive. And outside of Raleigh, it seemed most of the publicity about the State back then centered on the mountains and beaches. Media on press trips often were brought into Raleigh and then taken to Durham features without ever noting the feature wasn’t located in Raleigh and then whisked off to the mountains or coast. It wasn’t grasped that a person might visit Durham itself or wouldn’t stay in Raleigh and then be whisked off to the mountains or beaches.

That North Carolina’s cities were often ignored is especially interesting since 80% of the State’s visitor spending was being generated by the Piedmont region and its city-destinations. In other states in which I had performed destination marketing, there was often a similar centrism, but overall people working for the state went out of their way to avoid giving preference or focus on the state capital because they represented the entire state regardless of where they lived or based.

So getting this squared away was a Durham priority. It made no sense to launch promotions for Durham if the State’s information essentially contradicted or neutralized those promotions.

It took a lot of repetition to break those habits and establish Durham as a destination. But what a difference. Particularly in Lynn Minges tenure as Division director, Durham has emerged not only as its own unique destination but one of the State’s most attractive destinations.

Division employees are now often the first to clarify that Raleigh-Durham is an airport--not a place--and it isn’t located in Raleigh.

This year the Division is featuring State ads shot at Brightleaf Square in Durham and video clips feature Durham assets like the African American Dance Ensemble to represent performing arts.

What a difference 20 years makes. Durham has come a long way.

Thursday, November 19, 2009

Why DCVB Pursued Green Plus Certification?

DCVB is pleased to learn it is the first destination marketing organization in the nation and one of the first two dozen overall to earn Green Plus certification from the Institute for Sustainable Development.

Essentially, this is a rigorous process evaluating organizations for not just how they treat the planet but how they treat their people and how they perform overall. All three are needed to be truly sustainable.

There are many reasons DCVB is often the first to peruse achievements like this. Here are just a handful:

  • Green is not new to DCVB. As early as 1990, soy-based inks and recycling were adopted right after start up as Durham’s official marketing agency in 1989.

  • Green activism is a key part of the overarching Durham brand that DCVB as the community’s marketing agency must deploy.

  • DCVB’s credo is “continuing and never-ending improvement.” Part of that is to embrace every new opportunity to excel.

  • Exposure is important and it helped that Duke University and the Greater Durham Chamber of Commerce were early partners with the Institute to forge Green Plus although it has now rolled out in many states.

  • A rigorous, independent evaluation like Green Plus is a way to learn where an organization can improve as much as how it is excelling, and DCVB has always embraced these opportunities.

  • Green Plus certification is good marketing. As Durham’s marketing organization, it makes sense that DCVB should strive to epitomize the very brand values it promotes as part of the community’s personality and character.

  • DCVB has 3,000 visitor related businesses and organizations as stakeholders and it can now set an example as well as mentor these small organizations through Green Plus.

Green Plus certification, as well as full accreditation to the best practices of community marketing plus more than 120+ other awards and recognitions earned in the past 10 years alone, also symbolize to the community that it can be assured DCVB strives for and achieves best practices and performs at the highest level possible.

And that it will never let up or stand down.

Wednesday, November 18, 2009

The 20 Year Decline In Local News!

Many dramatic changes have occurred during my time in Durham as head of the community’s marketing agency, e.g., Internet, Cell Phone/PDA Technology, Laptop Computers, Wireless Technology, Flat screen technology, Paperless Office, Websites, Green Technologies, 24/7 News, Global Information Systems, Desktop Graphics and Printer Prep, Smart Bombs, Social Media to name just a dozen.

But nothing has been more dramatic than the nationwide decline in the number of daily newspapers. The number of dailies reached a zenith around 1950, but declined by only 200 over the next forty years, mostly with the elimination of afternoon papers.

But another 200 dailies nationwide have been eliminated just since 1990.

This has occurred during the same period that television and radio news moved away from local news by expanding content to huge, largely unrelated coverage areas, I suspect to optimize ad revenues and sustainability. To me, the majority of so-called “local news” on local television stations hasn’t really been local for many “moons.”

So, losing local newspapers is leaving a vacuum in many places. Being “local” isn’t only about who owns it. It’s about the nature of its coverage. It’s about coverage by reporters and editors who live in and breathe the community. It’s about local community agenda. It’s about community reflection. It’s about community perspective.

And no, the newspaper in another community next door or across the state or nation, no matter how well intended, isn’t the same as a daily newspaper that focuses on a community without distraction.

But I’m one who believes as John Nesbitt wrote in Global Paradox that the more things go global, the more they will intensify at the local level.

And I wouldn’t be surprised to see the paradigm for local newspapers reverse in the near future.

Monday, November 16, 2009

The Carbon Economy

This quick overview was shown at The Economist this week in D.C. It is a simple, graphical explanation of why this is such an important opportunity.