I’m not in their shoes to judge but I fear airlines have forgotten what led to the demise of the railroads. It wasn’t just that freeways became commonplace. It was because they forgot they were in the “experience” business, not just the “transportation” business.Southwest gets it.
2 comments:
"Leonard Cohen's version of Hallelujah"? Dont you mean Leonard Cohen's version of Leonard Cohen's Hallelujah? :P
Yes, but it has been covered so many times I was trying distinguish his own rendition of his song from Buckley's, Nelson's etc.
Post a Comment